A dedicated event specialist acts as an extension to your team, working remotely with your team before, during and after each event, in all matters regarding Eventfuel. This includes building and managing all your event content such as the agenda, speaker profiles, survey and more.
Live support is included in all our services and means we will help you in using the tool before, during and after each event, by answering any questions you might have and providing the guidance you need for running a succesful event.
Yes, our on-site support service is designed to make sure your high value events are a success. We can manage check-in at the venue, deploy iBeacons for localisation, do last minute changes, help you with delivering push notifications and live polls and help attendees with any questions they might have about the app.
We have two primary support teams, one in Western Europe and one in Australia. This means that we have good 24 hour business hour coverage around the world.
"Eventfuel has helped us to move traditionally excel or paper based event agendas to an app which is easy to use for all delegates. The ability to even split the group into tracks for different sessions makes delegate management during the event easy."
"We were running our first user and community conference, called the Future of Work. Using Eventfuel made it easy for the participants to get the most out of the conference and more importantly to connect with other participants."
"Working with Eventfuel.io and their experienced team to move us to a digital check-in process, and working with us to interact with our event attendees, using their live communication platform, has made an astounding difference to our events."
"We managed all registrations and check-in information with the app, before and on the day. We kept everyone up to date taking advantage of push notifications at its best. It was really easy to set up everything!"
"Eventfuel's slick implementation & presentation of rich content is a real draw, and it's great to be able to reach out directly to the delegates via the app and get live feedback, helping us to improve and tailor our events to the needs of our customers."
"We use Eventfuel to manage our internal meetings at the bank. We run several meetings a month. Not only are we satisfied with the easy to use application but with the great customer support from the Eventfuel team, that they have provided since the start."